LEGAL

We always love to hear what you our brethren have to say, especially positive feedback and constructive concerns about the brand, well wishes and general comments on life or love, and we consider and aim to respond to all feedback. Becoming a member of the Hunter Lab Hunt Club means you are now one of the Hunter family, and agree to our very basic terms of use, and as such we will do everything in our power to protect you from comments, content or otherwise which is defamatory, abusive, indecent, fraudulent, or otherwise, as we always protect our own

To protect the integrity of this page, we reserve the right to review and delete any content posted we determine as inappropriate, offensive or for any other reason as deemed necessary to foster a healthy community. If you upload or otherwise provide any information or User Content in the course of accessing or using the Site, you agree that such User Content will be available to us to use in any manner we think fit, subject to applicable provisions of any legislation including (without limitation) privacy legislation

Personal attacks, offensive remarks, foul language, spam, and promotional postings will be removed. Anyone repeatedly posting material that violates these terms will be banned from participating on this site and if necessary reported.

We thank all of our fans for respecting each other’s unique views and backgrounds and we hope this site provides a positive experience for all visitors

By using this website www.hunterlab.com.au you agree to the terms of use and privacy policy contained herein. This website is owned and operated by Number E Pty.Ltd. Please do not enter the Site if you do not agree to abide by these terms. The Site and its “look and feel”, all of its information, graphics, photographs, content, image rights, sounds, music, video, audio or text on this Site and all intellectual property rights contained therein, including, without limitation, trademarks, designs, graphics, logos, button icons, data compilations and software are covered under the terms of use and must not be used without prewritten approval

All information provided to Hunter Lab is kept confidential and used simply for the processing of your orders. We take reasonable steps to keep any personal information we hold about you secure. No emails or personal information will ever be provided to any third parties. If you choose to join our mailing list we will email you from time to time with product news, upcoming promotions and general information. At any time you can unsubscribe from our mailing list

By using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted. For your safety, we never store or even see your credit card details. They are sent directly to our bank and erased at the end of the transaction
At Hunter Lab it is our unwavering goal to provide you with exemplary customer service - your complete satisfaction with our products is our top priority. If you are unhappy with your purchase for any reason, please contact us within 7 days of purchase via email at hunter@hunterlab.com.au or by phone at +61 407 811 597. We will work with you to offer a refund or exchange. After this 7 day period, only unopened, unused and untested merchandise may be returned within 14 days of purchase with a valid receipt. Failure to do so may result in the refusal of your package upon its delivery to us. Hunter Lab will not be held liable for returns that are damaged, destroyed or lost en route back to us, so please select a secure shipping method for your returns and keep proof of return. Sorry, shipping and handling charges are non-refundable
We process orders Monday through Friday (9:00AM – 5:00PM AEDT) in the order they are received, following credit approval. For Australian Metro orders received prior to 12pm we strive to have your package ready for shipment the same day. For Major Metro orders received after 2pm, we ship the next business day. There may be slight delay if purchase is made over the weekend or on a public holiday

We post orders anywhere in Australia using Couriers Please to ensure you get your order as soon as possible. Shipping costs are based on weight, size and destination and are calculated during the checkout process

We ship international orders using the Australia Post International service, and regularly ship packages all over the world. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Please contact us directly if your destination is not available at checkout

All orders are tracked and require a signature on arrival. If you are not available to sign for your parcel a calling card will be left by Couriers Please. Just get in contact with them and they will redeliver and can leave the goods without a signature with your approval
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